Privacy

1. The responsible person in the sense of the data protection laws, in particular the EU Data Protection Regulation (DSGVO), is:

Dogin1.de Webservices UG

Falkenweg 5

73265 Dettingen unter Teck

 

2. Your data subject rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

– Information about your data stored by us and its processing (Art. 15 DSGVO),

– Correction of incorrect personal data (Art. 16 DSGVO),

– Deletion of your data stored by us (Art. 17 DSGVO),

– Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),

– objection to the processing of your data by us (Art. 21 DSGVO) and

– Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

– If you have given us consent, you can revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

 

3. Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome: https://support.google.com/accounts/answer/61416?hl=de

Opera: http://www.opera.com/de/help

Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

 

4. Technically necessary cookies

4.1 Nature and purpose of processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

4.2 The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

4.3 Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

4.4 Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

4.5 Provision prescribed or required:

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited.

4.6 Objection

Please read the information about your right to object according to Art. 21 DSGVO below.

 

5. Provision of chargeable services

5.1 Nature and purpose of processing:

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.

5.2 Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 (1) lit. b DSGVO.

5.3 Recipients:

Recipients of the data are, if applicable, order processors.

5.4 Storage period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

5.5 Provision mandatory or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

 

6. Contact form

6.1 Nature and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to the same. The provision of further data is optional.

6.2 Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

6.3 By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

6.4 If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

6.5 Recipients:

Recipients of the data are, if applicable, order processors.

6.6 Storage period:

Data will be deleted no later than 6 months after processing the request.

If there is a contractual relationship, we are subject to the statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

6.7 Provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

 

7. Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.

7.1 Revocation of consent:

You can stop tracking by Google Analytics on our website by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that in this case you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.

 

8. Use of Matomo

If you have given your consent, this website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.

Matomo sets a cookie (a text file) on your terminal device, with which your browser can be recognized. If subpages of our website are accessed, the following information is stored:

– the IP address of the user, shortened by the last two bytes (anonymized)

– the sub-page called up and the time of the call-up

– the page from which the user accessed our website (referrer)

– which browser with which plugins, which operating system and which screen resolution is used

– the time spent on the website

– the pages that are visited from the sub-page called up

– Matomo is used for the purpose of improving the quality of our website and its content. In this way, we learn how the website is used and can thus constantly optimize our offer.

By anonymizing the IP address by six digits, we take into account the interest of the website visitor in the protection of personal data. The data is not used to personally identify the website user and is not merged with other data. The information generated by the cookie about your use of this website will not be passed on to third parties.

8.1 Revocation of consent:

You can revoke your consent to the storage and analysis of your data by Matomo at any time via the link listed below. A so-called opt-out cookie will then be stored on your device, which is valid for two years. As a result, Matomo will not collect any session data. However, please note that the opt-out cookie will be deleted if you delete all cookies.

For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.

You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

 

9. Use of Smartlook

If you have given your consent, the Smartlook analysis software from Smartsupp.com s.r.o., Milady Horakove 13, 602 00 Brno, Czech Republic is used on this website. Smartlook records movements of the websites in so-called heatmaps and we use it to work within the framework of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization pursuant to Art.6 para. 1 lit.f DSGVO. 

Smartlook sets a cookie (a text file) on your terminal device, with which your browser can be recognized. If subpages of our website are called, the following information is stored:

– Browser information

– Screen size of the device

– device type

– Country from which the page is accessed

– Preferred language

– Mouse movement

– “Scroll behavior”

– “Click behavior”

When using this tool, our top priority is to protect your personal data. All of these are not assigned by us to specific users and are thus anonymized. If personal data from third parties or you are displayed on a website, these are also not traceable by us, because they are automatically hidden by Smartlook.

9.1 Revocation of consent:

You can revoke your consent to the storage and evaluation of your data by Smartlook at any time via the link below and by using a “Do Not Track header” of your browser. Then no data about your visit to our website will be collected. 

You can find Smartlook’s privacy policy here: https://help.smartlook.com/en/articles/3244452-privacy

 

10. Social Plugins

Social plugins from the providers listed below are used on our website. You can recognize the plugins by the fact that they are marked with the corresponding logo.

Information, which may also include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect any personal data ourselves by means of the social plugins or about their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. Currently, it must be assumed that a direct connection to the provider’s services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:

– Instagram

– Facebook

– LinkedIn

 

11. Google AdWords

Our website uses Google Conversion Tracking. The company operating the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

You can find more information about data processing by Google in the Google privacy policy: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center.

11.1 Revocation of consent:

No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website at all or only to a limited extent.

 

12.  Typeform

We use Typeform from TYPEFORM SL, C/Bac de Roda, 163 (Local), 08018 Barcelona Spain (Typeform) for our data entry. This allows us to provide you with a simple input option. To do this, we share the following personal data with Typeform:

– Address

– Date of birth

– bank details

– Data about your dog

– Date and signature

Mandatory fields are marked with *.

Typeform is a recipient of your personal data and acts as a processor for us. The processing of the data provided under this section is not required by law or contract. The data is stored solely for the purpose of transmitting requests and responding to them. The mandatory data are used for the mediation (brokerage), the assignment and the response to your requesty. In addition, Typeform collects the following personal data with the help of cookies: Information about your terminal device (IP address, device information, operating system, browser settings). Furthermore, usage data is collected such as date and time when you used the input form. Typeform needs this data to ensure the display of the form and its functionality. This corresponds to Typeform’s legitimate interest (pursuant to Art. 6 para. 1 lit. f DSGVO) and serves the performance of the contract (pursuant to Art. 6 para. 1 lit. b DSGVO). For more information, please visit: https://help.typeform.com/hc/en-us/articles/360029581691-What-happens-to-my-data

12.1 Withdrawal of consent: 

The legal basis for these processing operations is your consent pursuant to Art. 6 (1) lit. a DSGVO. You can revoke your consent to the processing of your personal data at any time. The revocation can be made via the specified contact options. Your data will be processed as long as a corresponding consent exists. By declaration of revocation, the lawfulness, the processing carried out so far is not affected. Your data will be deleted after completion of processing at the end of the year. Apart from that, they will be deleted after the termination of the contract between us and Typeform, unless legal requirements make further storage necessary.

You can find further information on objection and removal options vis-à-vis Typeform at: https://admin.typeform.com/to/dwk6gt

 

13. Other data recipients of the website:

13.1 Competent tax authority:

The following data shall be transmitted to the data-receiving unit of the competent tax authority: 

– Address

– Date of birth

– bank details

– Data about your dog

– Date and signature

You can obtain additional information about the scope and purpose of data processing via the data protection guidelines of your responsible tax office. 

13.2 Competent dog register of the country:

The following data will be transmitted to the data-receiving office of the competent dog registry: 

– Address

– date of birth

– bank details

– Data about your dog

– Date and signature

You can obtain additional information about the scope and purpose of data processing via the data protection guidelines of your responsible dog registry. 

13.3 Competent public order offices of the cities: 

The following data will be transmitted to the data-receiving office of the competent regulatory offices: 

– Address

– date of birth

– bank details

– Data about your dog

– Date and signature

You can obtain additional information about the scope and purpose of data processing via the data protection guidelines of your responsible regulatory authority. 

13.4 Stripe:

The following data is transmitted to the data-receiving entity Stripe when you make a payment selection of a service fee:

– Your payment information

– cookies

– browser data

You can obtain additional information about the scope and purpose of data processing via Stripe’s privacy policy:

https://stripe.com/at/privacy

 

In the event that insurance has been taken out:

 

13.5 Insurer selected by the customer:

The following data will be transmitted to the data-receiving office of the insurer selected by the customer:

– Address

– date of birth

– bank details

– Data about your dog

– Data about your selected insurance

– Date and signature

The privacy policy of your selected insurer will provide you with additional information on the scope and purpose of data processing.

 

13.6 Broker pool FondsFinanz:

The following data will be transmitted to the data receiving office of the broker pool FondsFinanz:

– Address

– date of birth

– Bank details

– Data on your dog

– Data on your selected insurance policy

– Date and signature

The data protection guidelines of the broker pool FondsFinanz provide you with additional information on the scope and purpose of data processing:

https://www.fondsfinanz.de/datenschutz

 

14. Information about your right to object according to Art. 21 DSGVO

14.1 Individual Right of Objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6(1)(f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

14.2 Recipients of an objection

Dogin1.de Webservices UG

Falkenweg 5

73265 Dettingen unter Teck

 

15. Modification of our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

 

16. Questions to the data protection officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:

info@meinenhundanmelden.de

The privacy policy was created with the help of activeMind AG, the experts for external data protection officers.